Passengers starting their journey can reach out to the Lufthansa Airlines Nairobi Office, where skilled staff is ready to help them. Here, passengers are provided with countless services, which include getting the latest flight schedule, booking or reserving flights, and ticket modifications, canceling them, and finally receiving refunds. Besides, they are also explained baggage alliance rules, inflight services, and offline or online check-ins.
Contact Details of Lufthansa Airlines Nairobi Office in Kenya
| Address | Block B Riverside Drive, 100 Merchant Square Nairobi, Kenya |
| Contact Number | +254 798 471 121 / 471 123 |
| thrgr@dlh.de | |
| Working Hours | 8:30 am – 5:00 pm (Monday – Friday) Closed on Weekend and Public Holidays |
| Official Website | https://www.lufthansa.com/ |
Information About Lufthansa Airlines Nairobi Airport Office
Address: Embakasi, Nairobi, Kenya
Tel: +25420822111
Airport Name: Jomo Kenyatta International Airport (Nairobi)
Map Location of Lufthansa Airlines Nairobi Airport Office Through Maps
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Services Offered by the Lufthansa Airlines Nairobi Office in Kenya Include
| Flight Ticket Booking | Visa Information | Promotional Fares |
| Flight Ticket Cancellation | In-Flight Meals | Animals and Pets |
| Flight Ticket Rescheduling | In-Flight Wi-Fi | Visa on Arrival |
| Unaccompanied Minor | Airport Wi-Fi | Transit Information |
| Baggage Allowance | In-Flight Entertainment | In-Flight Duty Free |
| Duty Free Allowance | Airport Facilities | Receipts and Refunds |
| Web / Online Check-in | Delayed Flights | Airport Transportation |
| Airport Counter Check-in | Lufthansa Codeshare | Seats Enquiries and Selection |
| Self Service Kiosk Check-in | Lufthansa Lounges | Lufthansa Mobile App |
| Flight Information | Concierge Services | Travel Insurance |
| Missing Luggage | Airport Transfers | Star Alliance Codeshare |
| Immigration Services | Sports Equipment | Lufthansa Holidays |
| Airport Lounges | Lufthansa Duty Free | Miles & More |
In case, you’re unable to get assistance from a local agent, please feel free to contact Lufthansa Service Center in Germany using the details mentioned below;
Head Office Of Lufthansa Airlines
| Head Office | Email Address | Contact Number |
| Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany | customer.relations@lufthansa.com | +49 69 86 799 799 |
In summary of the information, Lufthansa Airlines Nairobi Office is accessible 24/7 for its passengers to assist in their scheduled travel. Their skilled staff are well aware of the updates required in the journey and help with reliable information. In order to approach these professionals, call customer care services, who will listen to all your problems.
FAQs
Lufthansa’s headquarters is located in Germany.
If you need to speak to someone at Lufthansa, dial +1-888-839-0512.
As per Lufthansa’s 24-hour rule, passengers can change or cancel their booking within 24 hours.
Yes, you can get a full refund from Lufthansa.
Yes, Lufthansa has a free cancellation policy.
